Effective Date: March 19th, 2025
1. Introduction Cielo Properties (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications.
2. Information We Collect We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, nationality, and postal address.
- Property Interest and Transaction Data: Information regarding your property preferences, transactions, inquiries, and communication with us.
- Technical Data: IP addresses, browser type, operating system, and website usage data through cookies and analytics tools.
- Financial Information: Payment details for transactions related to property investments or services.
3. How We Use Your Information We use your personal data to:
- Provide and improve our real estate services.
- Respond to inquiries, requests, and transactions.
- Send marketing communications, property updates, and offers (if you have opted in).
- Comply with legal and regulatory requirements.
- Enhance user experience on our website through analytics and cookies.
4. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:
- Business Partners & Service Providers: Third-party vendors who assist in providing real estate services, such as payment processing and customer support.
- Legal Authorities: If required by law, regulation, or legal proceedings.
- Affiliates & Subsidiaries: To improve our services and offerings.
5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure.
6. Your Rights & Choices You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt-out of marketing communications at any time.
- Withdraw consent where applicable.
To exercise your rights, please contact us at [email protected].
7. Cookies & Tracking Technologies Our website uses cookies to enhance user experience, analyze traffic, and serve targeted advertisements. You can manage cookie preferences through your browser settings.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. International Data Transfers As an international company, your information may be stored or processed outside your home country. We take necessary measures to ensure compliance with data protection laws.
10. Updates to This Privacy Policy We may update this policy periodically. Any changes will be posted on this page with the updated effective date.
11. Contact Us If you have any questions about this Privacy Policy, please contact us:
Cielo Properties
407, Level 3, The Offices 3, One Central, Dubai World Trade Centre, Sheikh Zayed Road, Dubai, UAE
Email: [email protected]
Phone: +97142820553 / +971557002222
By using our services, you acknowledge that you have read and understood this Privacy Policy.